INFORMATION COLLECTED FROM USERS WHO PROVIDE THEIR EMAILS THROUGH OUR ONLINE ENQUIRY FORM

When you provide your emails and other contact details through our online enquiry form, we may use it for the following:

• contact you about products and services in reply to your online enquiries.
• to personalize user’s experience and improve website;

If you agree to us providing you with these information, you can always opt out at a later date. If you would rather not receive these information, please indicate by email to enquiry@rawsubstance.com or through the online enquiry form on our website. By providing your email and other contact details you consent to the use of that email as set out in this policy.

OUR USE OF COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our Site features may not function if you remove cookies from your browser.

HOW WE PROTECT YOUR INFORMATION

We are committed to maintaining the security of personal information. We have put in place appropriate security procedures and technical and organisational measures to safeguard your personal information such as right to access, correct and delete data and to object to data processing.

ACCESS TO YOUR INFORMATION AND UPDATING AND CORRECTING YOUR INFORMATION

Subject to the exceptions referred to in section 21(2) of the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”), you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to [email address and link] or send a letter to [name and address]. We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to RAWSUBSTANCE changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to unsubscribe@rawsubstance.com or by sending a letter to us at 2 Sims Close #03-11 Gemini @ Sims Singapore 387298. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

NON-DISCLOSURE

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours and others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

LINKS TO OTHER WEBSITES

Our Site may contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

SALE OF BUSINESS

If RAWSUBSTANCE’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

CHANGES TO PRIVACY POLICY

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on 7th day of October 2015.

HOW TO CONTACT US

We welcome your views about our Site and our privacy policy. If you would like to contact us with any queries or comments please send an email to enquiry@rawsubstance.com or send a letter to us at 2 Sims Close #03-11 Gemini @ Sims Singapore 387298.